Terms of Service

1.Who we are

AuraCrawl (“AuraCrawl”, “we”, “us”, “our”) is a web-data engineering service based in India. Until AuraCrawl is established as a registered company, this agreement is entered into with the operator of AuraCrawl, and we will update this page when that changes. You can reach us at hi@auracrawl.com.

These Terms govern your use of the AuraCrawl website and any data-extraction engagement you enter into with us. By contacting us to scope an engagement, or by using anything we deliver, you agree to these Terms.

2.What AuraCrawl provides

AuraCrawl performs scoped web-data extraction: we take publicly accessible pages you identify, extract the fields you define, and deliver clean, structured records in your schema. Engagements are delivered by engineers and scoped with you before any commitment.

AuraCrawl is pre-launch. There is no self-serve signup today; every engagement begins with a conversation and a sample. Any API endpoints, response shapes, dashboards, or credits described on our website or in our documentation are previews and may change before they are generally available.

3.Eligibility

You must be at least 18 years old to use AuraCrawl. If you use AuraCrawl on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms.

4.Acceptable use

Your use of AuraCrawl is bound by our Compliance & Acceptable Use policy, which forms part of these Terms. In particular, you must not use AuraCrawl to:

• access data behind a login, paywall, or credential you do not own;
• obtain personal data for which you have no documented lawful basis;
• place orders, submit forms, or take any transactional action on a target;
• break the law applicable to a target, or infringe a third party’s intellectual-property or contractual rights; or
• resell the AuraCrawl service as your own without a written agreement with us.

We may decline, pause, or end any engagement that we believe crosses this line, and we will tell you plainly when we do.

5.Your instructions and warranties

You decide which targets and fields we extract. By instructing us, you warrant that you have the right to request that data and a lawful basis to receive and process it. Where an engagement uses a bring-your-own session, you warrant that the account is yours and that you are authorised to access it and its data through AuraCrawl; that account, its credentials, and its terms of use remain entirely yours.

You are responsible for your own use of the data we deliver, including any onward processing, storage, or disclosure of personal data it contains.

6.Ownership of results

The structured records we deliver to you are yours. We retain only what is needed to run and replay your pipeline, and we do not resell or reuse your extractions. AuraCrawl’s own software, methods, connectors, documentation, and website remain our property.

7.Fees and billing

Pricing is expressed in credits. A credit is one delivered, schema-passing record from an Open-tier target; harder targets spend more credits per record, as set out on our Pricing page. Recurring plans carry a monthly credit pool and a published overage rate.

Because AuraCrawl is not self-serve today, fees for an engagement are agreed with you in advance. Blocked, failed, timed-out, or retried runs are our cost and are not billed to you — you are billed only on delivered, schema-passing records. Fees are exclusive of any taxes, which are your responsibility where they apply. Annual and prepayment terms are as stated on the Pricing page.

8.Confidentiality

Each party may receive information the other treats as confidential. Both parties agree to use such information only to perform under these Terms and to protect it with reasonable care. This does not apply to information that is public, independently developed, or lawfully received from a third party.

9.Disclaimers

AuraCrawl is provided “as is”. We do not warrant that any particular target will remain reachable: targets change their structure and defenses, and one can become impossible to extract at acceptable cost. When that happens we tell you promptly and stop billing for that source. We do not provide legal advice, and nothing we deliver is a substitute for your own legal and compliance judgement about the data you request.

10.Limitation of liability

To the fullest extent permitted by law, AuraCrawl is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to an engagement is limited to the fees you paid us for that engagement in the three months before the event giving rise to the claim, or, for a free engagement, to ₹10,000 (or its equivalent). Nothing in these Terms limits liability that cannot be limited under applicable law.

11.Indemnity

You agree to indemnify and hold AuraCrawl harmless from any claim, loss, or expense arising out of your instructions, the accounts or sessions you supply, your breach of these Terms or the Acceptable Use policy, or your use of the data we deliver.

12.Termination

Either party may end an engagement as set out in the agreed scope; monthly plans stop at the end of the paid month with no penalty. We may suspend or terminate immediately for a breach of the Acceptable Use policy. On termination we hand over the most recent delivery and, on request, a final export, then delete what we are not required to keep.

13.Changes to these Terms

We may update these Terms from time to time. When we do, we post the revised version here with a new effective date. Material changes to an active engagement will be communicated to you directly.

14.Governing law and disputes

These Terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute, without regard to conflict-of-laws rules. If you use AuraCrawl from another country — including the United States, the United Kingdom, or the EEA — the mandatory consumer- and data-protection laws that apply to you in your location are unaffected by this clause.

15.Contact

Questions about these Terms can be sent to hi@auracrawl.com.